FREE SHIPPING WORLDWIDE!!!
PEOPLE LOVE US BECAUSE:
- 30 Day Money Back Guaranteee, No Questions Asked
- Insured Free Worldwide Shipping With Tracking
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Hong Kong will be shipped by EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On all orders
No questions asked return policy
mike@outlastoutdoor.com
Worry-free shopping
Shipping fast. Quality is 4, if not less. In some places, the threads stick out, crivo stitched seams in some places. I don't know how I'm gonna show myself.
very good
I arrive in Veracruz, Veracruz, Mexico in time and form, the supplier answered my doubts quickly, I'll keep buying from this store at a very good price, the color as I wanted, the size and complete with the ropes, and the 2 very strong carabiners by the way, all very well, I like that too. It's very comfortable. The size is very compact. Your packaging bag. Excellent product I recommend, naturehike brand is quality 100% ........................................................................
Material very good. The quality of the products of this company are always amazing. Congratulations to the fast shipping.
Excellent quality. Network practice fast drying and easy drape with the aid of carabiners and strings sent by store.
Have tested- husband 110kg- all good.
Delivery 25 days to Sochi. In the case did not check, in general everything is good!
There are two small ropes and two carabiners.
All as in the description. If you replace regular carabiners with aluminum, you can reduce the weight of the kit.
Excellent product, very easy to carry, good quality
Very excellent raw and strong
As in the description.
Wonder personal!! This brand is excellent! Can buy without fear, naturehike is quality! Got everything right, with 2 strings and 2 carabiners. She is beautiful and super compact! Bought on 12 Nov and arrived today, 10/12. Recommend!
Good quality, carabiner and rope included.
Cool hammock, two withstands! Carabiners quality.
Hammock top. My 100 kg stood still. In the kit two ropes and carabiners-only find trees))
Hammock fire. Only now I do not know how to collect it back in the case, внатурехайк) the last, the 4th photo more less transmits the color of the hammock.
Description matches. The store quickly answers the messages. The goods came well packed. In this store I buy not the first time
Super ok.always good material.Tested. thx store
Network as advertised we will see if is. Tough now!