We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Hong Kong will be shipped by EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On all orders
No questions asked return policy
mike@outlastoutdoor.com
Worry-free shopping
We arrived Super shvidko, zamovila 13.11 came 2.12. The doctors of the scho quarantine and everything could have come to the zatrikou, then the Tce came Duge svidko. The yackiness is super, all the yak is described. I recommend selling and this product.
Excellent Product at first glance. quality is good convenient, easy. after the hike I'll finish the review. In Israel went 3 weeks of tracking was clear on the track. The value for money is just super! I ordered without an inflatable pillow, I wanted to save gram. (I'm a fragile little girl) I took 3 minutes of entésive blowing but bearable. Valve double with inflatable air does not go down, blow out very quickly and easily.
Very good, spent 15 days to arrive in my home, have 1,85 height, was the perfect size!
Ordered 28.11, received 13.12. I was afraid that it would crumble, but my weight holds perfectly (90 kg), you can even steal. To the touch, the material seems thin, but if you do not fit on the glasses, then probably it will not work. Пожадничал and did not order immediately a pump-pillow, for some reason I thought that it would be possible to pump a bicycle pump. Now I will order separately. In general, the mat is good, I recommend!
OK
Fast shipping. Mat color darker than issued on the picture. To inflate need 10-12 wydechów. Is OK. Pretty Dluga, feet not stick out, but not deviate too much from similar mat other manufacturers thick 5-6cm.
If you sit down. If you lie then does not sell. My weight is 73 kg.
Ordered 11.11 was already 13.11. Shipping from UK. Slap-up mattress
O produto é exatamente conforme o esperado. Leve e fácil de inflar. Eu e meu cachorro adoramos, vou comprar outro com certeza. Aqui no Brasil custa o dobro do preço. O único problema é que o vendedor levou um mês para postar. Depois de enviado até que chegou rápido e sem taxa.
The order went for a month. The parcel was taken to meestua. The mat is excellent, the material is not suitable. Fully corresponds to the description of the store. Inflates easily, the valve holds super.
Excellent product, just like the ad. Certainly more. Top store, is the second time buy them. Arrived in 20 days.
Norms, for inflating a mattress is suitable. As a package for things will come out too
Пришло быстренько с распродажи 11.11 Вроде круто, уже летом попробую в полевых условиях. Надул ртом, лёжа не продавливается. Сидя продавливается. Жалею что не взял сразу два, щас они чуточку дороже, да и тогда купоны всякие были.
Very satisfied with both the store and the order. Without correspondence was sent on the day of the order. Very fast delivery to Kiev, 13 days to the new post office. It's all about description. The mat is very compact in the folded state. Quickly inflate and blow off. Lying comfortably!
great matress. good quality. Nice touch and confort.
Light, quite slippery. the material is good, but only rustles when the car. If you stick your elbow in the mat, then knead to the floor. Preferred for summer. Self-inflating mat 2,5 cm still think will be better
Packed all in dense polyethylene ziploki. It came faster than anything I usually order. By weight, the mat in the case 560 grams (for comfort will have to carry) is very convenient to use. Be sure to take a bag for pumping otherwise you will blow into the carpet. I think to order one more, or then the girl is now in comfort and I'm on foam
Super good. I'm satisfied, it's comfortable and much better than I expected. It fills to lung in 2 min without so much effort. Recommended.
I'm very pleased with this Mattress. I inflated it very fast by mouth, without any problems. I tried it and super.
Очень легкий и компактный коврик! Вместе с чехлом весит всего 477 г. (моя самонадувашка, к примеру, целый килограмм весит). Лежать удобно. Если бы было сужение в ногах - можно было бы еще вес сэкономить, конечно. Клапан для надувания не пропускает воздух назад, поэтому надувать очень удобно! А за счет второго клапана очень быстро спускать воздух. На вид - не очень теплый, скорее летний. Проверю в горах - отпишусь. В целом- очень довольна! Коврик успел прийти ровно перед большим походом :)