Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in Hong Kong will be shipped by EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of purechamps (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://outlastoutdoor.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
fast delivery, all correspondence!
Arrived very fast and great condition thanks I recommend highly quality products thank you.⭐️⭐️⭐️⭐️⭐️ the store add a nice gift thank you for the gift....
It takes 12 days to come. Perfect size M for a 38, fits the Spanish size je. Licra fine genre and inside thermal effect.
Good quality , fast delivery! I recommend!
I recommend both the store and the product, and came really fast! Five-star rating.
Small: nice and snug, just like I like. Have not used yet to see if I really sweat during workouts
The order arrived very quickly and the product description is accurate. Very satisfied with the purchase. Besides, I 've already premiered it and it serves its function.
I ordered it on the 12 of September and it arrived on the 22 September to the UK. As you can see from the second picture i already started sweating. Which is perfect. The quality is good. It isn’t soft or made out of cheap material. I wear L and XL clothes. So if you fall into that’s category, order L for comfort. It came with two ribbons as a gift. 10/10 will buy again
Shipment monitored, in Poland provided Courier under door all time
Arrivé très rapidement l’article est conforme à la description la taille parfait et le vendeur a glissé même un petit cadeau dedans merci je recommande
thank you for this wonderful item and for the freebies. highly recommended..
Interesting. Havent tried yet, but everything is as described
Today within come! Sits perfectly! Do normal medium (size 38) hereof called a L/XL taken since everything in China smaller falls. This is perfect for me! Also added a nice present join got, what a extreamly sweet gesture!
Received a sm-med, should have gotten a large but it will make be try harder.
Very fast shipping. And very attentive. Thanks for the detail. And thank you for keeping an eye on the shipment.
Came very quickly everything came thank you very much
Very fast shipping, love it! Thanks
This shirt is really very good, it is exactly as shown in the image, I am a medium size in the United States and I ordered the same and it fits me perfectly, it is super comfortable, you really sweat a lot but it is very comfortable, it does not feel like you are wearing it put, today to ask for more! I recommend it!
It's really beautiful it's the same thing as in the photo same description thank you very big sister delivery very very fast I had it after a week and a half. I'm really satisfied.
I arrive very fast looks very good quality.